Recently I ordered a $90 shear top with a cami underneath. During my second wearing, the back strap of the cami broke, the front sagged and suddenly I was exposed -- at a party for all to see. It was the most embarrassing wardrobe mishap. I complained, asking for a full refund (I offered to mend the cami myself), and all I got was: "We apologize for the difficulties you experienced with the XXX." Did they not read about my experience or did they deem my experience triple x-rated? After complaining about receiving what I assume was an insulting form letter (that offered no concessions other than no return shipping fees), I just got an explanation that it was a form letter. DUH. I've been buying from Sundance for years. I love their stuff. Even if it is so very expensive, wear out quickly because they are usually made from very thin/fine/fragile fabrics, and they NEVER give you a break on shipping. Doesn't take much to lose a customer!