1 Jan, 2018 → by ClaimboUser266974
they screwed up my truck

2

I live in richmond va and We took out Truck to cottman'sthey also go by Express care and Valvoline it was the biggest mistake of our lives.When we took it in the only thing we needed was a enginge.the engine light was on .We bought our own engine and had it delivered and they said when it got there it was bad so, they had found one and ordered it for us.It was alittle over 4, 000 that was with labor.When we picked it up they told us that we needed a new battery so we went to the dealer and got one Took it back and put it in and the truck started .The engine light was off and David had said the light is off and if it comes back on I will be concerned.My husband drove it for about 3 days then all of a sudden the truck wouldn't start.Had it towed back to there shop and they sad it might be the alternator or the starter that they both needed replacing it was keeping the battery from keeping a charge .We payed them to replace them and the power steering was leaking so they where expose to of fixed that .That bill was a little over 900 when he said it was going to be 4 or 5.I don't know how it went up to 900.The truck still didn't start and then they tell us that there are some wires( Under the hood)that are broken and that they need to put them together and that should fix the problem. They were wrong and then go onto to say we need a whole complete wiring harnest that goes to the engine .We had enough of there lies .We had it towed to another business for a second opinion. They called the next day and said the truck was ready .I was in shock and said it starts and they said yes.All it was that the groung cable was broken and had to be fixed and reconnected.Our truck is still running .My husband and I know now that we didn't need a alternator or a starter and It didn't need a wiring harnest.The truck leaks and they said they fixed it and the check engine light is still on.They are a joke and lie and tell people they need things and don't .I am telling everyone not to go there or you will be out alot of money.I wish someone had told us about them before we went there.
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