I ordered dog collar from the website www.fordogtrainers.com. They promised to send my order within couple of hours, but the status on the website showed that it was still in process. WTF? I tried to reach the customer services, but no one replied to my phone calls, and they promised to reply within 5 minutes in the emails, but they didn’t provide any info. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.