1 Jan, 2018 → by ClaimboUser906661
they over booked the flight which meant my flight was changed to the next day
*SOLVED

2

I was booked to fly to heathrow on the 945am flight to heathrow, when I arrived at Belfast city airport at 8am there was a lot or people waiting to check in, after waiting I hour, I was told there was no more seats left on the plane, explained to the member of staff that I had an onward flight to bangkok the lady tried to get me an other flight and could not, so because I did not check in on line I didn't get my seat, surely it came up on there system that I was booked right through to Thailand with British airways, there was people on the flight who could have rearranged there flight more easily as their final destination was London, one chap in front of me checked himself in on his mobile phone, but told me if he didn't get flying today it didn't matter to much as he could rearrange his business meeting .Would have thought British airways would hav given me preference seeing i was booked on a long haul flight to thailand, could they not even hav e asked people already checked in and give them compasation to allow me to fly, they give me £200 compasation which is chicken feed to me my flight was very important i missed my daughters wedding, iam now booked on the same flight a day later, money wont compasate me for what i have missed iam very upset and disgusted at how in this day and age a flight can be over booked they know how many seats is on a plane and when there booked and payed for the plane is full simple mathe it called counting, so i believe they over book on purpose hoping that people dont turn up and then they sell the seat again if this is what happens its a very dodgey business and not professional, considering the repuation that brutish airways are supposed to have i wish i had went with my normal airline ... i want an answer to the reason why they could not get me on the flight seeing that i was going onwards to thailand they could have offered other travellers £600 or what ever and iam sure that some one would have taken the money and give up there seat, but there was no effort made to try to get me on my flight considering it was a long haul conection .Iasked could they not even up grade me to business class seeing as they had made the over bookings i was told no they cant do that considering the amout of money this flight cost. i would have thought that they could have called me on the pa system and checked me in before other passangers who were just traveling to london surely iam entitled to more than a messly 200 quid for my troubles iwas going to the other side of the world and they could not get me a seat, they didnt care and didnt try, how just how and why would any one ever over book, people that do that are no different than cowboy builders .because you are allways gong to let someone down some time so your doing it on purpose . please contact me and tell me whats else yur going to do seeing as you have ruined the one thing in my life that i should have been there for my daughters wedding my god ...David press
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