They honored a gift card that was not in the person’s possession.

/ 76 reviews

9 Jul, 2021 → by ClaimboUser177194

I gave my daughter-in-law a gift card for Christmas. When she went to redeem it, it had already been used by someone at another location. I spoke to that location and admitted their mistake. However, my home massage envy refuses to reimburse my daughter in law,

Beauty and Day Spas

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Massage Envy - Other Reviews

》 Management complaint and refund needed

》 I was “cancelled” by one of your masseuses

》 Very poor and aggressive customer service

》 TOO MANY REASONS – beyond counting

》 Cancellation of membership and refund

》 microderm abrasion

》 Credit card change

》 Transferring my membership

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