The design of the website is not customer/buyer friendly. They have a lot of bugs in their software. I wonder if your cc number is safe with them. In my case. I bought a service .. paid to paypal (this is their only option). Their system failed during the transaction. The seller never received the funds. Long story short.. I had to call/email paypal/fiverr. Lost more than 3 hours... It is a crappy service.