21 Nov, 2020 → by ClaimboUser767631
They gave away our money
1
A check sent to be mailed was stolen (maybe out of our mailbox), altered, and deposited via ATM into an unauthorized person's account in the amount of $500.00. Okay, that's terrible, but Wells Fargo gave away our money with a CLEARLY fake check and took 5 days to return it to us. This is a gross abuse of security and customers' trust. Because of WF's laziness and desire for "convenience," we were out $500 while we waited for them to complete an internal investigation and prove this was identity theft. Absolutely disgusting and completely unacceptable.