18 Mar, 2020 → by ClaimboUser787777
They do not refund money according to their 60 day money back guarantee

1

I bought the Brestrogen cream and it did not make any difference at all. They advertise a 60-day money back guarantee, but I have not been able to get any response from them. I bought the Brestrogen cream online on Dec 7th, 2019. My order ID is 201912****46-01****. I used the cream for 45 days and did not see any change in size or shape of my chest. My size before using it was a 36A and is still the same. They guarantee results and advertise all over their website (https://brestrogen.com/en/index.html#home) that if you don't see any change within 60 days, you can have a full refund. I have emailed them at least 9 times from 2 different email addresses since 25th January 2020 and the emails keep bouncing back saying they are not deliverable. They say: "Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system." I also emailed them without the attachments and this email did go through, but I got no response. I have also messaged them through their online contact form, but haven't had any response. I have also called, but no-one answers, it goes to voicemail (it doesn't say it is the "Brestrogen" voicemail) and have left a message, but no-one has responded. My email contains all the relevant information they require for a full refund including time stamped before and after pictures (not nude), a copy of my Driver's License front and back, a sworn statement that I have signed and my bra size before using the cream and after, plus the order # etc. I also contacted the BBB to see if they could get a response and the company didn't respond to them either. I am very frustrated at this point in time because I simply get no response from them, yet they processed my order very quickly, so the website is still working. Also, I keep getting advertisements from them sent to me. I used a cream that was guaranteed to work and has done absolutely nothing and would like a full refund as I have all the proof they require that it did not work for me. This is NOT an honorable company and does not adhere to their 60-day money back guarnantee. User's recommendation: Do not buy from them! They will not give you your money back if it doesn't work!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Brestrogen you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.