13 Feb, 2021 → by ClaimboUser283612
They do not do warranty repair

1

3-4 months after moving into a brand new manufactured doublewide home, I complained about the floor being warped in several areas. They came out but didn't know what had caused it, so never replaced the floors nor offered a solution. I contacted them again a few months later and they sent someone else, but he didn't find a solution and still didn't offer to replace the floor. I finally found an outside company to come in and appraise the situation, which has now gotten worse. They said there is moisture build between the vinyl flooring and the underneath barrier which keeps it between the two floors. This moisture has caused the floor boards to warp. It is now in all the living room, kitchen, laundry room, dining room, master bedroom and master bathroom. I tried hiring a lawyer, but they still didn't repair it. I have called them several times and havent gotten any response. The warping happened within 6 months of the home being delivered to my land. I can't believe they have not responded. This is definitely their error. The outside company he sees it a lot in new homes where the a/c vents are in the ceiling, because they don't properly seal the a/c chase where it is connected to the floor. I just want them to fix it and make sure it doesn't happen again. What is there problem? I think it happened because they built the home in only 10 days.
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