They responded that they were going to send me the flowers, 13 days late, and give me a $20 credit on my next order. I was just notified, at 8pm on 2-23-21, that they were having a problem delivering the flowers. The weather here was sunny, 73 degrees f, with totally clear roads.They can keep their flowers and credit. User's recommendation: Buy your flowers from a beggar on the side of the road, before you buy anything from , Harry&David or this flower company of theirs.