19 Sep, 2019 → by ClaimboUser838307
They damaged my home and walked away

They recommended that I install a dual-zone system on my single-stage HVAC. After the install I began to see water spots on the ceiling below. The home is four years old and for the first two years without the dual-zoned system I had no problems. All the problems began after the install. I had them remove the system and it continued to leak Michael and Son saw this ad their way out by claiming that there was a per-existing condition. They cut out the drywall and wanted to simply install new drywall with no restoration or cleanup of the mold that developed. They promised a refund since the system had to be installed and never followed through. Be very careful when dealing with this company because although they say in their mission statement that they stand behind their work, that only applies if you continue to pay them. Please do your research before using them and if you decide to use them despite their numerous bad reviews, research all recommendations that they suggest.
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