When we purchased our plan, it included premier nights. We had 5 remaining this year and yet they canceled them without any notice to us, stating they had "expired". Apparently there was an expiration date for those nights (even though we fully paid for them). Due to the pandemic, we were not able to travel for the past 18 months, making it impossible to use our remaining nights. yet they canceled our remaining nights with no notice. I called Customer service and they said there is nothing they could do. We are requesting to have a 12 month extension on our premiere nights due to the circumstances of not being able to travel.