17 Oct, 2018 → by ClaimboUser572533
They cancel coverage if you use it
3
I have been a GS roadside assistance member since 2012. Got the discount the first year, but no discount since then because I am renewing coverage; discounts are only for new members. I pay for the platinum to cover my travel trailer too. I had them tow my car in 2014, another car in 2016, Suburban in June 2018 and a car in October 2018. Less than two weeks after my second tow in the same year, I get a cancellation letter. Part of the letter said, "from time to time memberships are cancelled where individual membership costs significantly exceed those averages." So, since my two tows in one year costs significantly more than the average member's cost, they cancelled my coverage. I didn't even need them to tow a trailer or RV, which I pay extra to cover, and I'm sure cost more to tow. I guess towing four times in six years is just to expensive.