When I fell on may 22nd of 2019 and broke my hand they were ridiculous towards me it took them 3 weeks to schedule my surgery appointment and also they never answer the phone so I can get in with my doctor for them to look at my hand I would never recommend using Gallagher Bassett to anyone and my resultion manager Tammy Clark never helps me with anything and I have also dealt with them not helping for over a year and now they won't answer at all