They are fraud! One rep call me on May 2nd gave me a rosy picture that I did not have to pay anything in adavance except that they wanted to hold some money because it is a post paid service. It sounded very reasonable so I agreed and got their service. Today, May 3rd I tried their access number but I got very poor quality so I call them and asked them to cancel my service and refund that money back but I was shocked to hear that this money which I paid was non refundable because contrary to may claim it was a non refundable activation charge. They are fraud I would like to report them to the authority.