They robbed me 200 USD plus my package worth 160 USD. This company charge you 10 USD for forwarding the packages you buy in USA to be sent to your country outside of the US. The fact is that there is no such service exist. The moment the package enter their facilities, you will never see it. In the meantime they charge you for the shipping fees to your country, I choose TNT and the bill was 200 USD to my country (singapore). I paid it via paypal and also submitted the documents they requested (very ridiculous as there is no such documents required by other similar companies). I gave them multiple copies of my ICs and Signed a form on their website. That was the end of the story.. from there, no response received from them. They claim my documents are not complete, so they can’t send me my parcel. Funny right? …oh and they cant refund the 200 USD I paid for the package that never gonna be delivered. You know why? cause due to their policy (Imagine thieves have policy and terms) .. you never get refunded unless your parcel is shipped … OMG.. can you guys believe this? It was the whole story. I reported them to many different authorities and waiting for their response. Hope to see them behind the bars one day. These guys think they can easily rob other nations as long as they are not in the US and there will be no consequences.