3 May, 2019 → by ClaimboUser375372
These guys are a joke!

This place is an absolute Joke! They will not return calls or rectify any situation. We bought a used trailer. The antenna was broken the siding fell off and slideout was making noise. We called and called no one would return calls. Finally I went to a show at eastern hills mall and found Sales manager. He was so nice so I wouldn't make a fuss. Said to call service on Monday to set up appointment. Did this and again no return calls. Finally after 2 months got appointment and got trailer in for what was supposed to be 2 day fix. Week later was told to pick up. they said nothing was wrong with slideout needed to be greased. Told me what grease to buy but didn't grease it. We parked it because it was end of season. When we tried openning it in spring cables broke. Tried for weeks to get them to resolve issue. They wouldn't even help us get slideout in to travel. Finally we gave up and called another repair place who helped us get slideout in. We took it to Colton who fixed it. To top it off we had Colton do NY inspection to find out Buffalo RV sold us trailer with dry rotted tires. So thousands of dollars later we are back on the road. This was the fifth trailer we have owned, buying from both private sellers and Colton Rv. Never had problems camping was always fun. we have been camping as a family for over 20 years and this past year took all the fun out of it. Buffalo RV has turned camping into a very stressful event wondering whats gonna break next. We are stuck in a trailer that we are now financially upside down praying for the best. Stay away from Buffalo RV and keep camping fun!
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