1 Jan, 2018 → by ClaimboUser43960
Their policy is totally hostile to the consumer and the company should be shut down
3
Do not purchase anything from the hobbytron.com website. I purchased radio-controlled electric truck and had it sent to my grandson. When he received it, the trucks wheels were broken inside the box (not due to delivery). My daughter mailed the truck back to Hobbytron the next day and they now have the defective truck. That was two months ago. They have been called numerous times to no avail. Most of the time they do not answer or say to call back during business hours (this is the middle of a weekday) . Their chat line is always "offline". I should have checked this website out. They have hundreds of complaints and the Better Business Bureau gave them an F rating. My only alternative now is to go through my credit card company to see what they can do get my money back. Also, read their policy. They state if you go through your credit card company, they will charge you $50. Their policy is totally hostile to the consumer and the company should be shut down.