Just called Titan to talk about having my rate reduced. Had problems with titan years ago and left to another agency, but went back because need automatic withdrawal and Titan had since added that service. Now back 2 years, service rep on phone absolutely unhelpful with any info regarding having my rate reduced. No accidents or tickets in 10 years. They had just renewed my policy so he said I had to wait 6 months then call back to have my payment plan changed and I could save a whopping $3 per month plus 5%. I then went to Geico online and got quote 60% less than I am currently paying. TITAN is obviously getting more business than they care to keep!