26 Mar, 2020 → by ClaimboUser646440
Theft by deception, failed to honor warantee, bogus telephone & log in, failure to replace defective new unit, condescending and demeaning attitude, waste of over 4 hours time, flaunt the law
A couple of days after I received my box with an Ooma unit and 2 handsets, I set it up and I opened an Ooma account . One of the handsets was dead when received. Ooma refused to replace it, contrary to their guarantee. I wasted 4hours during 6 phone calls to them...