SHAMEFUL! What an awful company to deal with. There are so many things wrong with their service and so many things not included in their packages which they omit to tell you or simply lie about. Fortunately, we kept our domains registered elsewhere, so that they cannot hold a gun to our heads. The only guarantee with this company is that you WILL have a problem - & when you do, their Customer support is dreadful. FastHosts are consistently the worst reviewed provider on all review sites i have seen - DO NOT USE THIS COMPANY!! I just wish i had checked more into this company on review sites like this one. If you do make the mistake of using them, their direct line number is: [protected] (put it into your speed-dial list, you'll need it).