I was told everything was all set and ready to go for my next 3 month supply which on a side note they took over 3 months just to get me the first supply. Now with this next fill i spoke to 3 different reps and got 3 different responses. I was assured all my doctor would have to do is fax in the prescription which they did. Then i was told they needed a better liscence copy from me whuch i sent in and was told it was too grainy then i called up pfizers direct med mail company called advantx which was on my prescription bottle. They figured out that its not the liscence its the actual prescription that needs to be redone on E scribe. Because i live in new york state. The drs office is absolutely over this bs company messing everything up and not knowing what they are doing. I need this medicine its the only thing that works and i am literally stuck. I feel so unsure everytime i call they have screwed up and i have to do the leg work. Why am i payjng them if i do all their supposed work. Its so maddening.