Our experience with this company was definitely horrible. We examined the apartment and were told that the home was almost ready. Then they asked us to postpone our move-in as there were obviously broken items. When we finally arrived, it was clear that nothing had been done. It was dirty, all of the broken things were still broken including broken side gate and the running water was brown and smelled awful!! When we tried to call our manager, he promised us to sort everything out. But two days passed and nothing was done again! It took us plenty of phone calls to finally get someone to fix the gate. It took two day for the plumber to clear all the pipes. The company is not worried about how it will be rated for its customer service. No help for the customers at all!