The cici's at Brownwood, Tex at 1107 Clements. The date was September 15, 2018. My family and I entered the establishment and were not greeted. The girl at the counter simply stood there I finally had to tell her what I wanted. At first sight the place was very filthy and unkempt. The buffet was dirty and sparse of items. There were no clean forks or spoons and several of the plates were still filthy. The floors and tables were filthy and the device was poor. We are ourselves dropped a piece of pizza on the floor and watched as the crew and what seemed to be a possible manager walked around it. No one greeted us and I couldn't even eat my food the establishment was so appalling. We left and were hungry and disappointed. We've dined in other Cici's before and things were great so this was a very large loss financially and very unsatisfactory.