24 May, 2020 → by ClaimboUser827528
The seller did not ship the kitten and lied about it.

1

I was in the search for a kitten then I found and reached out to a facebook named Pure Love Cattery to inquire about a blue Kitten on 4/4 then later i made the deposit of $400 via Venmo to the account named Yulia Gonzales after I decided to take the kitten. She was supposed to send video update the of him but she did only one time after 3 weeks which is the week that the kitten was supposed to be delivered. 3 weeks later, on 5/22 she said the airline opened and the kitten was ready to be shipped. Then she sent me a screenshot of a confirmation number with a cargo company and asked me to pay the rest, I paid the remaining balance by credit card, and I asked for a video update before the kitten is shipped, but again she ignored my request. Yesterday, I drove 3 hours to pick up the kitten just to find out that there was no kitten there. I checked the flight status to see that it was on time but no animals on that plane, the confirmation she gave me was for the flight from Miami to LAX on 5/30 (I live in Houston, TX) . I messaged her immediately and she said the flight was cancelled and changed without her knowing. That made no sense. How could customers not informed regarding such big changes? When confronted, she lied and couldnt give proper reasoning why she failed to inform me regarding the change. I drove 3 hours for nothing. After some more research, my friend found this site. I didnt want to involved any further so I asked for refund, she refused and blocked me on facebook. This lady is a fraud and she uses kittens as her tool. Do NOT do business with her. You dont want to risk losing your money and gaining stress. When you do business with her, you are helping her continue doing these scams and who know how the kittens are treated? She wont take responsibility if your kitten is sick? Its not her responsibility as stated on her website (she manipulated and changed the terms so many times or whenever she sees fit). I encourage all of you to repost her fb group and page named Pure Love Cattery on fb and her IG for unlawful sale of animals. Please help those who dont have a voice like we do. For any question, you can contact me via my email at: Cennguyen2012@***.com
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