Numerous times, your Fed Ex driver has left packages outside, in the foyer or where USPS leaves packages. There are clear instructions on the front door as well as by the USPS station that tells them that they must contact the resident through the intercom to be let in the building to deliver their package directly to them. We are a senior building and some packages are way too bulky or heavy for a resident to have to come down and carry up their own packages. When dealing with the driver directly, he is rude, ignores you and never responds. I asked him one time what his name was and he would not give it to me. I have never, nor has my residents ever had to deal with such a rude employee. He should be fired!! I am going to ask my residents to insist on either the post office or UPS deliver their packages to them from now on when possible.