1 Jan, 2018 → by ClaimboUser898775
the product in question is unknown. it probably is a chain necklace
1
On May 9, 2018, I made a purchase (order # 458293) for $21.98 with my American Express card and I received a confirmation (email). A few moments later I tried to make another purchase for a different chain necklace going to another shipping address for the amount of $19.98 using the same credit card. I was denied. I tried to use another card and this one was also denied. I called American express and they told me that there was no problem with using my card. Meanwhile I see that ChicMarket charged my American Exp. card for $19.98. I have not gotten a confirmation and I'm not even sure what item it is. When I went to "my account", a pending amount of $19.98 is shown and the $21.98 purchase is not even shown. Therefore, why was $19.98 charged and why haven't I gotten a confirmation so that I can be sure that it is the 2nd item I wanted to charge going to a different shipping address. If I don't hear from ChicMarket, I will call American Express and cancel the $19.98 item, so that I don't get charged for a sale that I don't have confirmed. My email address is: [protected]@sbcglobal.net and phone [protected]). My name is Aida Castorena. And now I can't even access my acct. with ChicMarket.