14 Feb, 2020 → by ClaimboUser953360
The “prior authorizatiom” with my medications through OptumRx gets dusapproved
1
OptumRx will suddenly decide that they need to again re3view the prior authorization for my medication. This starts at my pharmacy when I discover my med has not been filled. I then have to contact the physician's office. While I am still trying to figure out what is going on, the call and send a letter saying, "case closed - benefit denied." Now I have to start figuring out what to do. In the meantime, I have not had my medication for over thirty days.