1 Jan, 2018 → by ClaimboUser479061
the old bait and switch

2

This is a hosting company who offers unlimited domains within their packaging however it costs $14.95 per domain name. I went to thier site and selected a domain name it populated as an available domain when it actually was already registerd. They allowed me to change my domain at no cost and then the next day my website was up and running, With no input from me now I am paying for a site that dosent represent my products or service, when I called customer service they wanted to charge me more money to change the site I told them I wanted a refund and the amount of the refund was $29.00 NOT the initial $181.75 I was charged. There are way to many hosting companies out there for them to have such terrible customer service. The old bait and switch.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Brain Host you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.