14 Sep, 2021 → by ClaimboUser733545
The Okd Ship hotel Brighton Kent Uk

1

Stayed at The Old Ship hotel in Brighton Kent for a few days and found the experience upsetting. The room was 205 which was the last room on that floor, we were in a dark dull room with not good lighting, had a adjourning door by the looks of things and the wall was paper thin. The bathroom was old and had mould in places and marks in the bath, the shower temperature could not be adjusted so had to use it as it was. We had no fridge or dressing gowns and slippers to what other guests had. We were over the so called car park and from 3am was woken by deliveries, refuse people moving bins and bottles rattling, the noise went on until 8am. The car park I am very disgusted with, no where on your website states that you have to pay for parking, if your a guest then it should be free and not £27 per day, I was told I had to leave my keys or I couldn't park there. The car park is a service area, storage and has trued to be made into a car park, no actual single spaces all jammed in. My car is brand new and no one drives it and I had no choice, and then if any damages it's my fault, what a joke. I would like a reimbursement of my car park fee and compensation for the nights we stayed as we came to Brighton for a chilled, relaxed break and did not get any sleep The only good thing about the hotel was the food, very good Customer service was ok, but had to queue for the bar whilst some of the staff stood around chatting
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