I was conned into buying a specific carpet that was stain resistant like no other!! I was told ALL stains come out or else the carpet will be replaced. Well needless to say, certain stains could not be removed and when I called for replacement carpet I was denied by Smart Carpet and the manufacturer of the carpet. I too was told to contact an independent inspector. The most disappointing sales transaction I HAVE EVER HAD. Stay clear of this sham company.