19 Nov, 2020 → by ClaimboUser548159
The jet ski cover we received leaked so we returned it for a full refund however, the company decided to charge us a restocking fee on the defective cover. Contact with them has been horrible.
1
We received a defective jet ski cover - it leaked - so we returned it and requested a full refund. They however decided to deduct a restocking fee from the amount we paid. There should not be any fee to us for a defective item. We have spent way too many hours trying to get this properly resolved. Two to three months later, we are still trying to get this resolved. Not a good company. User's recommendation: Be very careful in dealing with this company.