Alarm stopped working, they notified me two days later. Was told it was a dead battery, I replaced and still wouldn’t work. I called and was told to press the star button twice. Nothing happed. Was told that’s all they could do and if I wanted a tech sent out, it would $150 for them to show up plus the cost of repairs. Was told it would be “hundreds of dollars”. I have cancelled them. I hope They don’t continue to take money after the 60 day notice required. New alarm company is great and way less cost with the latest tech.