3 Feb, 2021 → by ClaimboUser345881
The customer service representative lack of knowledge of products.
1
On the morning of 2/2/21 at 8:15 am I called to place an order with Laura first of all she kept on making repeat all the information over and over and I asked her many times that I wanted my order to go out that same day and she reassured me it would and also your website states if the order is placed by 2:30 there would be same day delivery. The next morning I called and spoke with Tina she was clueless and dumb also. I feel I should be compensated for the lies and deception. I also asked Laura if you guys had chocolate covered strawberries and she said no later I checked your website and you do. Educate you employees on your company and products and services you offer. User's recommendation: Never to order from you guys.