9 Dec, 2018 → by ClaimboUser901569
THE CRUISE FROM ***
3
I just returned from a Viking River Cruise on November 18th. To say it was disappointing is an understatement. We had to change our ship 3 times and take 2, 4.5 hour bus rides which were on our sailing days when you truly get to experience the River experience. They have been experiencing a drought on the Danube. They made us pay our bill, including gratuity 2/3's of the way through our journey, which resulted in a steep decline in the service we received after that. At the end of the trip they offered us a $700.00 voucher for our next Viking Journey. As if I have the money to spend $5000.00 on another trip. This was supposed to be my trip of a lifetime. I know that they can't control the weather but they knew this was a problem and did not give me the opportunity to postpone my trip to when the water levels increased.