You guys need to train your call center agents to talk more decently to customers as they are rude sometimes sarcastic and have no way of addressing clients. No one wants to talk to an unpleasant person on the phone. Also I don't see why they should call every day to tell people that are making payment that they need to pay yes its their job but its an irritating reminded that no one needs . not all of the are like that but a lot of them need better telephonic manners Thank you