I was about to have a business trip going to Ireland last month and I need to bring with me 3 huge boxes for my presentation. I search online and found ShippingQuest and made a quote and booked online. I have successfully drop off my goods and received my bill. Bill for $800 for 3 large boxes shipping to Ireland is a good price considering they pick up the items to my apartment. When I was about to pay my invoice an unfortunate event happened. Without any clue my brother passed away due to car accident. It was a surprise to everyone. We are saddened we lost such precious family member but then I was not also prepared for the burial expenses. So I had to cancel my flight to Ireland and stay and my goods we're already at the export terminal about to sail out. I have called shippingquest immediately and advise them what happen. They have expressed their deepest sympathy by giving me big discount and even free storage til the promised date I can collect again the funds to complete my invoice. I got back with them after almost a month and checked if my goods are still okay, they replied with yes and goods are in good condition. I paid my invoice right away and git my goods shipped. Now that I am already in Ireland my business presentation was successful and I want to thank ShippingQuest for making my event possible!