Placed order on the 18th where they indicated it should arrive in 3-4 business days. Still has not arrived a week later on 25th. Not the end of the world but frustrating because I need the book for school. The kicker is the company tried to claim I placed my order on the 24th and that it, therefore, wasn't late, which is patently false and simple to prove through my emailed order confirmation from them on the 18th! Unreal. Steer clear of this business if you have any expectation of customer service.