3 Jun, 2018 → by ClaimboUser74542
TERRIBLE

1

I read the previous review and had some of the same issues. I submitted detailed information of what would be needed to clean my home that was vacant at the time to put on the market. Debra was on time and pleasant however spent at least an hour in one room then moved to the rest of the 3200 square foot home. I too contacted Kleen Bathrooms with my concern of one person cleaning the home in 4.5 hours. I was very specific of what the cleaner needed to bring. Debra didn't have the supplies she needed so I went to buy them. Her vacuum cleaner did not work she spent at least 30 minutes trying to fix the vacuum. Debra told me she would possibly be an hour over. I finally told her to leave. I had to go buy a vacuum. Debra told me any additional charges I would have to approve. NOT. Charges were made without my authorization. I am still fighting the charges and plan on filing a police report. DO NOT USE KLEEN BATHROOMS. I wont use Thumbtack again either because they do not seem to care about the quality of what they advertise.
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