28 Oct, 2020 → by ClaimboUser845337
Terrible unethical service
Wednesday, October 28, 2020. FedEx charged me P576.80 for "customs duty and taxes" only to reveal later that it was a lie, the charge was for storage. I had to ask three times before they sent me their bill, I'm sure they didn't want to expose their lie. My complete phone number was on the documentation from the shipper in Taiwan, but FedEx miscopied it, I suspect intentionally so that they could charge storage fees. FedEx refuses to break down the charges to show the daily charge and the daily rate. User's recommendation: avoid.