TERRIBLY COMPANY AND TV!!! My expensive flat screen is only 5 years old and will not turn on. I called the customer service number and was told the standard "It's not under warranty so there's nothing we can do" I then sent an e-mail and was told to unplug it for 3 days. Needless to say it didn't work and now they won't respond to my e-mails. BEWARE folks and DO NOT buy a TV from this or any company who won't stand by their products. Especially when they cost so much, you expect them to last longer than 5 years! Terrible customer service too.