Terrible, terrible customer service at attempted checkin

/ 91 reviews

10 Feb, 2021 → by ClaimboUser22798

To be clear, I made and paid for TWO concurrent reservations almost two weeks ago. After driving four hours, I arrived to extended stay America in Palm Springs. I walked in and watched the front desk clerk for over six minutes, yes I watched the clock, in the back...

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Extended Stay America - Other Reviews

》 House keeping has disrespectfully open the door to my room unannounced

》 Great customer first service

》 No power and no generator

》 Room stay Pleasanton Location

》 The *** manager took ny stuff and tryna say the other smokees did it

》 Not allowed to check in for my reservation

》 Security that verbally assaulted me was allowed back to work here when he should have been terminated and arrested

》 Horrible living conditions, employee drug use

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