18 Mar, 2020 → by ClaimboUser186344
TERRIBLE SERVICE/TREATMENT OF STAFF MATES

1

Hi, I witness a very unprofessional situation that transpired on 03/12/2020 between 7:30-7:50pm at the 3120 Milton Rd Location in Charlotte NC. first and foremost I would like to start off by saying, this location when it come to upper management, is far and beyond unprofessional, I witness a young lady yelling,screaming and cursing loudly at another teammate while donors were waiting to donate Plasma, I overheard management someone by the name of james, say to her (Xavier be quiet) while the other young lady stood there, with a blank face, not saying a word in return. the young lady Xavier, was very rude, unprofessional, cursing loudly and belligerently in front of others, as if no care existed. if this the type of behavior that Octapharma tolerate from employees, then I highly recommend corporate get involved, management seem to not have much interest in reprimanding her for her behavior, management also appeared to be bit unprofessional with the potential donor, who never had the chance to donate, due to the matter that transpired. this whole location, need a complete Clean up starting with management, on down. There is no way, a manager whom is solely responsible for leadership, should allow such distasteful behavior to go on within the organization, especially dealing with people who are trying to help save a life. Very Nasty Place,And I Will Make Sure I File a Complaint with the Betterbusinessbureau Get it Together. Complete Trashy Location
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