20 Aug, 2019 → by ClaimboUser49886
Terrible service no back bone in the warranty department!
1
Several issues have risen in the past 8 weeks of owning this home. Plumbing issues, cabinet issues, garage door issues, and trim issues. This company has not stepped up to the plate to resolve these issues. Just noticed my exterior paint is rough and dry, which will cause major mold issues.... The warranty guy/ Gilbert Bazan from San Antonio comes over to inspect and basically states they’ve cashed our check and we need to read our contract, because we signed off on the home. I advised him we closed on a Friday evening at 8pm, everything was in a UHaul, and our salesman and building supervisor promised us all these issues would be resolved. Horrible experience with DRHorton!!!!