12 Nov, 2019 → by ClaimboUser158590
Terrible service great program
1
I placed a one time order over the phone. I made the representative make sure it was not on auto ship. He assured me I was not. One month later I receive an email that a shipment for $172.07 was sent and taken out of my account!!! I called Medifast and got the order stopped and still have not received my money back . I am highly irritated that an order was placed without my permission and that you took money out of my account without my permission. This has caused an issue with my bank. I STILL have not gotten my money back and will be contacting an attorney if this is not resolved by 11/15,