Returned a swimsuit that didn't fit and found that i had to pay for return shipping. Received no acknowledgement so contacted them and was told they received it 10 days ago but they're "running behind" in processing refunds. Never again. Asked for an email confirmation that they received it but was told no dice. Instead was given a 25-digit tracking number to use if i checked on it again. Better selection and superior fit and service at Land's End.