8 Sep, 2020 → by ClaimboUser510834
Terrible return experience

I ordered a pair of shoes through Masoneasypay/Shoemall. The size was way off even though I ordered the size I have been wearing forever. I used the included return label and handed the package to the mailman. While tracking the package, it appeared to be in three states at one time. I called to find out what was up I was told to check with USPS. I did, USPS said it is clear that they are reusing one shipping label over and over. When I called Customer Service (4th time) and told them this they quickly processed my refund, minus the $9.95 of course. This company is clearly scamming the USPS. I will never do business with them again and suggest you never do.avoid l User's recommendation: Do not do business with this company.
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