Just purchased a new 2021 Keystone Raptor 413. Delivery process was terrible, internal communication was unacceptable, camper wasn't even prepped for delivery when I arrived. Water pump didn't work - popped two fuses every time I turned it on. Generator wasn't prepped and wouldn't start. "New" GM finally met with me but he was less than helpful and just kept trying to salvage the $80,000 deal. I asked several times for the title to my trade and my $14,000+ down payment back but he steadfastly refused to do so. After 6 hours the camper was finally prepped and I accepted the unit. This dealership has consistently under-performed both in their service department and now in sales. I caution anyone and everyone to steer clear of this location - they are the worst I've ever dealt with (and I've owned many toy haulers and 5th wheel campers so I'm not new to the game) User's recommendation: Do not go to this location - they could care less about customers.