1 Jan, 2018 → by ClaimboUser277711
Terrible order process and customer service
1
I always wanted to buy something from Frederick's. They have really cute lingerie, but the prices always were rather high. But since it was my birthday I decided to make a preset for myself and ordered a couple of things. Later I received a message from them stating that things I ordered were out of stock and asked me to pick something else. I did as they said and received a tracking number. Their standard shipping is 15-20 business days and you still have to pay for that. Well, four weeks passed and I received nothing yet. Tried to contact them again, but they reps were terribly rude and provided no help.