21 Jan, 2018 → by ClaimboUser621639
Terrible online company

Ordered shoes, they immediately charged my Visa. 30 days pass and still no shoes. Called their 1-800 number got a voice mail to leave a message that would be returned in 48 hours. Called again, spoke to a Rep, put on hold, and then I receive an email for a refund. The Rep hadn’t even came back to me on the phone. When she came back, she said there was a problem. I guess only if the consumer is their own advocate will you get your money back if not they keep your money! I asked to speak with a manager, was told she wasn’t in for a few days. Terrible online company. Fraudulent behavior.
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